JCR Pharmaceuticals March 2018

JCR Pharmaceuticals researches and develops biopharmaceuticals including cell therapies for rare diseases. JCR hired Native English Institute to help its employees confidently speak English so they can be more effective as the company expands globally.

Among JCR’s learners are sales specialists, clinical trial recruiters and executives sharpening their negotiation skills. The students also include laboratory workers who previously could only read scientific literature and now dare to present at international conferences and discuss their research—in English!

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  • In-house group lessons with non-native teachers
  • Lack of job-relevant progress
  • High dropout rate (low employee participation)


  • Employees report “NEI is more useful, interesting, convenient.”
  • JCR English enrollment has grown to 72, a 400% increase over 12 months, with 97% subscriber retention
  • AI-generated curriculum gives learners job-relevant content
  • Employees can access the recordings of their 1:1 lessons on their cell phones while commuting.


The Russian Presidential Academy of National Economy and Public Administration (RANEPA) March 2017

Ekaterina Ivanova does research on distance learning at the Orel Branch of RANEPA, the Russian Presidential Academy of National Economy and Public Administration. She participated in a 12-week course by Native English Institute (NEI), a Seattle, Washington-based online education innovator.

The most valuable part of the course, according to Ivanova, was the opportunity to talk every week to American native speaker teachers who helped her learn phrasal verbs and idiomatic expressions. 

“It is so great to feel from their response that other people can understand your English.”

NEI’s teachers, all certified in Teaching English as a Second Language, specialize in explaining phonetics for correct pronunciation. Viktoria Kostioglo, a student at RANEPA’s Moscow campus, said that she most appreciated this pronunciation help, and the speaking confidence that she gained. 

Elena Yaldyshova, a manager in the International Department at RANEPA, liked NEI’s creative approach, citing how her NEI teacher used the Gotye song "Somebody That I Used to Know" to teach the grammatical construction “used to be.” 
Other course participants also commented on how useful they found the assignments that NEI selected for their particular interests.

“The most interesting assignments were TED Talks, for sure. They are not only informative but a great opportunity for listening practice.” (Ekaterina Ivanova) 

Kostioglo shared how one assigned podcast “Lying to Ourselves” made an impact on her beyond English. 

“Discussion of this topic made me think about my problems and see my life differently. This inspired me to do what I had long wanted to do, but put off.” 

Other significant advantages that participants reported about the NEI Method included expert instruction in correct usage of articles (a, an, the) and accent reduction. They liked both expanding their vocabulary for new topics and also picking up everyday phrases and words. Ivanovo summed it up: 

“I never knew it was possible to answer "Doing well!" to the question "How are you?"